What It Means to Partner with XDI

Jul 17, 2019

XDI has been in the game, what, almost 25 years? Time sure flies when you’re having fun. We’ve been providing document services for credit unions for 20 of those years, and we’re looking forward to the next 20 as well.

XDI serves credit unions exclusively, and we’ve gotten pretty fluent with its quirks, pain points, and particulars. At this point, we’ve worked with over 170 credit unions to provide member statements, notices, letters, and tax forms. We understand that credit unions partner with us for a reason.

However, each reason a credit union partners with us is their own. We can’t speak for them. What we can do is tell you about what it means for us to be a part of the credit union industry, and what we like about providing document services.

We’re in It for the Glitz and Glam

We know that notices and statements are hot, hot, hot! If you wanna be the cool kids in the industry, you go for the cutting-edge stuff. Yeah: paper and electronic mail.

Here’s the thing. We know that it’s not a high-profile service. It’s not exactly alluring.

However, document services are absolutely necessary for credit unions. Vendors like us save credit unions time, headaches, and most importantly, money. We stay assiduously compliant, and flexible. You know—all the good things.

But the industry means more to us than that.

Is It Getting Chili in Here?

We host an annual charity chili cookoff for credit unions. Wow. That’s a lot of Cs! The winner gets to choose which charity we donate money to. 

Our annual chili cookoff serves a few critical functions:

  • Tastes great
  • Feeds hungry credit union employees (and chili fans)
  • Gives back to our local communities
  • Promotes camaraderie across the industry
  • Is fun

While we love chili, it’s not all about the beans and spices for us. More than anything, it’s about bringing communities together.

All in the Family

We started as a family business, and we like to keep that general feel. We strive to recreate the sense of closeness, togetherness, and support that families give. 

Credit unions—and the industry as a whole—are a lot like a family. We’re all working to build something good together, and at the end of the day, we do our best to take care of each other.

Professional Services

XDI brings a personal touch to the credit union industry. That personal touch extends to document services.

XDI has redundant facilities to ensure that documents are never held up because of an emergency. We stay compliant, prompt, and flexible.

Plus, we bring a little something extra to our design. Our experience with credit union documents shows in our clean, navigable, and engaging layouts.

Lastly, XDI provides credit unions with a few major advantages:

  • Cost savings
  • Reliability
  • Freed time for credit union employees

The first item speaks for itself, but the last part is just as significant. Instead of having internal staff focus on compiling, formatting, and sending documents, they’re freed to focus on higher-order work. We’ll handle the mundane stuff so that you don’t have to.

There’s a Reason Why Most Credit Unions Use Statement Vendors

The benefits are numerous. The drawbacks are few—and when you consider how much control credit unions have over document design, the drawbacks are even fewer.

We’d love to keep tooting our own horns here, but mom told us it was rude. And since we started as a family operation, we take that chain of command pretty seriously.

If you’d like to learn more about XDI’s document services for credit unions, follow the links below!


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