*New* Apple Federal Credit Union

Apple Credit Union Reduces Costs, Enhances Member Relationships with eXpressServices Credit unions have used eStatements successfully to decrease expenses, strengthen relationships with members, and encourage members to take advantage of additional electronic banking and document delivery capabilities. Additionally, eStatements are being increasingly demanded by a growing contingent of tech-savvy consumers. . . . READ THE FULL CASE STUDY (PDF)

Affinity Federal Credit Union

Every credit union is faced with the arduous task of sending out notices to their members on a daily basis. Members must be kept continually informed of their account activities, which entails mailing out an extensive assortment of notices such as certificate maturity, insufficient funds, courtesy pay, and past due payment, just to name a few of the more common types of notices. For larger credit unions such as New Jersey-based Affinity Federal Credit Union (AFCU) which has more than 115,000 members, the notice treadmill can be challenging for their operations and Information Technology departments. That is why AFCU turned to Xpress Data Inc.'s industry-leading, outsourced XpressNotice service . . . READ THE FULL CASE STUDY (PDF)

Sharonview Federal Credit Union

Starting with about $11,000 in assets in 1955, Sharonview Federal Credit Union has grown into a nearly $700 million dollar credit union today. The success of the North Carolina-based credit union can be fairly easily traced to their strong focus on personalized member service; in fact, their motto is "With us…it's personal."With over 50,000 members spread around the United States - and even around the globe, Sharonview FCU has done quite a job of staying in touch with their far flung members. That is why they turned the enormous task of handling their notices to one of the credit union . . . READ THE FULL CASE STUDY (PDF)

HEW Federal Credit Union

Since 1936, HEW Federal Credit Union has faithfully served the employees and staff of several government agencies that once made up the Department of Health, Education and Welfare. Today, they also serve dozens of other agencies and companies, as well as anyone who lives, works, attends school or worships in Washington, D.C. These tens of thousands of members are served by branches in Maryland, Virginia, Washington, D.C. and Philadelphia – some of them open every day of the week. Adley Francois, Director of Information Technology at HEW FCU, is tasked with supporting these far flung, 24x7 operations. . . READ THE FULL CASE STUDY (PDF)

NIH Federal Credit Union

Starting with just $75 in 1940, National Institutes of Health Federal Credit Union has grown into a nearly $400 million in assets, progressive financial institution that offers their members a full range of financial services. Not only do they offer a variety of low-rate consumer loans, credit cards, mortgage/home equity loans, secured interest-bearing savings, checking and investment accounts, but through partnerships, they also offer their members a complete line of mutual funds, annuities and insurance products, free car and home buying services, and money management services. . .READ THE FULL CASE STUDY (PDF)